How to reactivate an account, deactivate an account, and/or increase the number of accounts provided to an institution

The CDSS Bright Track online training platform should only be accessed by key staff at institutions that have an agreement with the CDSS to operate the CACFP.  Key staff for the purposes of training is defined in the CDSS Training Requirements in the CACFP Bulletin 2023-02 as an institution’s authorized representative, program contact, or their designee.

CDSS Bright Track accounts should not be created by vendors, day care home providers, or staff at sponsored centers (e.g., the site manager at a sponsored center).   It is the responsibility of key staff at institutions to train employees and staff at sponsored centers/homes.

The CDSS provides each institution with 10 accounts. Accounts are automatically deactivated if the user has not logged in to Bright Track for over two years.  CACFP Operators may submit a CDSS Bright Track User Account Requests form to request one or more actions listed below.  The CDSS will contact the authorized representation and/or program contact for authorization prior to completing the requested actions.

• Increase the number of accounts (typically only allowed for large institutions that employ more than 10 key staff)
• Deactivate an active account
• Reactivate a deactivated account

The CDSS CACFP Training web page includes additional information on Bright Track account guidelines, a link to the CDSS Bright Track Civil Rights Training online course (in English and Spanish) for staff who do not have access to the CDSS Bright Track training platform (a personalized certificate will be emailed to the user), and other free/low-cost CACFP and nutrition training opportunities.